Refund policy
Last updated: 26/08/2026
We want you stoked on your Wknd Warrior gear. If something's not right, here's how we sort it.
Please note: this policy sits alongside your legal 14-day Right to Cancel under the Consumer Contracts Regulations 2013 (see separate policy) — that right always applies regardless of what's below. This page covers faults, sizing, and our approach to returns day-to-day.
Faulty or damaged items
If your item arrives faulty, damaged, or misprinted, we'll replace it or refund you in full — no need to send it back in most cases, just email us a photo. Contact hello@wkndwarrior.co.uk within 14 days of delivery with your order number and a photo of the issue.
Wrong item received
If we've sent you the wrong product or size, let us know within 14 days of delivery and we'll send the correct item out at no extra cost, or refund you if you'd rather not wait for a reprint.
Change of mind / sizing
Because every item is printed to order specifically for you, we're not able to offer free returns for change of mind or incorrect size choice — please check our size guide carefully before ordering, as this reduces waste and keeps our prices fair.
If you'd still like to return an unworn, unwashed item in its original condition for a refund or exchange, you can do so within 14 days of delivery, at your own cost for return postage. This is separate from — and offered in addition to — your statutory cancellation right.
How to start a return or exchange
Email hello@wkndwarrior.co.uk with your order number and the reason for return. We'll confirm the next steps and the return address.
Refund timing
Once we've received and checked your return, refunds are processed within 5–10 business days back to your original payment method. You'll get a confirmation email once it's done.
Non-returnable items
Items marked as final sale, or any personalised/custom-name prints made specifically to your request, can't be returned unless faulty.
Gift purchases
If the item was a gift, we can issue store credit to the original purchaser rather than a refund — just let us know at the point of contact.